170 Euro for a flight to Mumbai - sounds good? Deals like that are called error fares. Before you take it, you should know about possible consequences. The ECC has all important information for you.

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.

The door is closed, nerves are on edge and the locksmith service that the search engine proposes on top of the list promises prompt help. Many Austrian consumers who faced this or a likely situation commissioned shady fitters from the neighbouring country. The European Consumer Centres Germany and Austria together warn against fraudulent locksmith services.

Commission proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market

Dubious offers on Internet platforms

Many key services promote their work online or appear in phone books which makes it difficult to distinguish between professional and dubious providers. It is therefore very important to know what to take into consideration when choosing a key service.

Contract traps of shady providers

A new report has shown that consumers increasingly encounter fraud when making cross-border purchases online.

ECC Austria advises to be cautious when it comes to "free" offers at fairs.

A new brochure of the ECC-Net and VKI.

Pretending to be "Internet-police"

Regrettably this article is only available in German.

Regrettably this article is only available in German.

Regrettably this article is only available in German.

The mentioned sellers never advertised this car.

Regrettably this article is only available in German.

Beware of fraudsters!

Illegal clauses and practices have to stop.

Fraudulent offers for tickets on the Internet.