Contract rules for online purchases

Have your say on new contract rules for online purchases of digital content and tangible goods and take part in the public consultation of the EU Commission, ending on 3 September 2015.

 

Cross-border e-commerce within the EU is yet far from reaching its full potential. Only 18% of consumers who used the Internet for private purposes in 2014 purchased online from another EU country while 55% did so domestically. Only 12% of all EU retailers sell online to consumers in other EU countries, while more than one third (37%) do so domestically.

 

One of the main problems identified as hindering business and consumers to fully benefit from the Digital Single Market are differing contract rules that apply in cross-border sales within the EU.

 

The purpose of this public consultation is to collect interested parties' views on the possible ways forward to remove contract law obstacles related to the online purchases of digital content and tangible good.

 

For more information, please read this article of ECC Austria: Online purchases of digital content and tangible goods