European court proceedings

The European Consumer Centre Germany informs on a new website about court proceedings in the EU (European Small Claims Procedure and European Order for Payment Procedure).

 

With the new tool "Verfahrenscheck", consumers can find out with just a few clicks whether these proceedings are the right choice for them in order to solve a dispute.

 

If this is the case, a video of ECC Germany helps them to fill in the necessary "Formblatt A".

 

When you use the tool, please keep in mind that it is tailored to the German situation. Nevertheless, it is also helpful for German speaking consumers from elsewhere who want to get a first impression and orientation regarding court proceedings within the EU.

 

If you face problems with a trader or company from another EU Member State, please feel free to turn to your European Consumer Centre (ECC) for help.