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Caution

Online Rip-Off

Im Hintergrund Microsoft Webseite darüber gelagert Icon mit durchgestrichenem Schraubschlüssel und Aufschrift "Stop Fakes!"

Microsoft Scam

Alleged Microsoft employees call, send emails or pretend to be tech support in response to fake error messages in order to pull off various scams. Here is a summary and tips on how to behave.

Tablets and instruction leaflet, above magnifying glass

Bitter pills - risks with online medicines

In this article, we have compiled information on how to recognise a reputable online pharmacy, which products may be sold and purchased at all, and which other legal regulations must be observed.

Weibliche Hand tippt auf 5ten gelben Bewertugnsstern auf blauem Hintergrund

Customer reviews on the internet

It is no longer possible to imagine e-commerce without customer reviews, but they are not only an elementary part of online shopping. We show where trickery takes place and what to look out for.

Screenshot of the Eikora website with warning pictogram in the foreground

Warning: eikora.de does not deliver

Numerous complaints have been made to ECC-Net and also to other consumer protection organisations about German online suppliers of bathroom fittings and furniture. The number of problem cases has risen sharply since the end of 2020, better order elsewhere!

Rosa Häusschen Kulisse aus Bastholz vor Strandhintegrund

Fraud with fake holiday homes

When timeshare flats or holiday homes booked online do not exist. Criminals are trying to extract money from the pockets of holidaymakers by using internet offers with stolen photos of real holiday flats.

Scams

Copyright & Counterfeiting

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Liability for unsecured Wi-Fi

The operator of a Wi-Fi network is considered by the law as Internet provider. The Austrian law does not demand providers to generally observe the Internet traffic. The ECJ now confirmed this view.

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