You are here

Online Rip-Off

Don't pay immediately! We have the most important information for you.

Cross-border shopping is easier than ever before. With only a few clicks you can order goods from

Many consumers report dubious websites to us, that offer overpriced or invalid travel documents. The following artice explains how to find the actual authority and which websites to avoid.

Streaming platforms that offer movies for a cheap price or even for free, are very attractive for consumers. Unfortunately, there are many providers who are dubious and threaten their customers with reminders and execution. The argument: The test phase of their subscription allegedly turned into a long-term, fee-based contract. This practice is unlawful. We explain what you can do in this situation.

US initiative for victims of Western Union frauds

Subscription traps are offers on cheap products that lead to costly subscriptions for those who accept. Before responding to an advertisement make sure you have considered the following tips!

If you have ordered samples or accepted an offer which has led to you being stuck in a subscription - please read this checklist.

Experiencing the favourite singer live, travelling to a musical in London or Hamburg, being at a soccer game with Messi - fulfilling such dreams is often only a mouse click away. There are many ticket shops in the web, but how can you avoid overpricing or fraud?

There is always a lot to be considered when you purchase an animal. Even more so, if you decide to get it from a breeder or animal protection organisation abroad. The ECC has all important information for you.

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.

Commission proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market

Regrettably this article is only available in German.