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Rail Travel

At the referendum on June 23, 2016, 52 percent of the British citizens voted for Brexit. What does that mean for consumers in Europe?

Whether you get your new dog from the neigbouring country or don't want to leave your cat alone: There are many reasons to travel with pets. To manage this as smoothly as possible, some things should be considered. The ECC has an overview for you.

The EURO 2016 is not only a challenge for the competing teams. In the face of terror, strikes and aggressive fan groups, the security authorities have to deal with a huge responsibility. ECC Austria has gathered important information and helpful links, so that you can enjoy the EURO - safe and relaxed.

France has a lot to offer to tourists. What to consider when you book your hotel, how to get from one point to another and what you can do in case of emergency - ECC Austria gathered all the information you need.

Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.

The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.

Regrettably this article is only available in German

Very popular among Austrian consumers.

Contractual partner, comparison portal, intermediary, operator: When you book a journey, it is important to know who your contractual partner is. Sounds simple, but with online booking, things can get confusing. The European Consumer Centre Austria has summarised the most important terms for you.

The European Consumer Centres Network (ECC-Net) developed an App to support consumers while travelling in Europe. In 25 languages, the mobile application helps in situations like lost baggage, delayed flights or return of damaged goods.

Troubles on rails - common problems regarding rail travel.

Specific rules for Austria

New independent arbitration board since 28th of May 2015: apf - agency for passenger rights!

Since December 3rd 2009 also the rights of rail passengers are harmonized within the EU.