Contact

European Consumer Centre Austria

Mariahilferstraße 81
A-1060 Wien
Tel: ++ 43 1 588 77 81
Fax: ++ 43 1 588 77 71

E-Mail: info@europakonsument.at
 

Opening times:
Mon, Wed 9:00 to 18:00

Tue, Thur, Fri 9:00 to 16:00
 
Telephone appointment for personal counseling:
Tel: ++ 43 1 588 77 0 (Mo-Fri 09: 00-16: 00)
 

Telephone advice: Europe hotline

Tel: 01/588 77 81
Mo              09:00 - 15:00
Di                12:00 - 15:00
Mi, Do, Fr   09:00 - 15:00

 
ODR-Contact Point (for requests relating to the  ODR platform)
E-Mail: odr@europakonsument.at
Tel: ++ 43 1 588 77 303
 

Contact point for journalists

If you need press releases on cross-border consumer issues,
please contact our press office: Mag Andrea Morawetz.

E-Mail: amorawetz@europakonsument.at
 

approach
 

U3 Neubaugasse, exit Neubaugasse
U3 Zieglergasse, output Otto-Bauer-Gasse
13A New Street
14A New Street

 

 

Branch Innsbruck

A-6020 Innsbruck, Maximilianstraße 9
Tel: ++43 512 58 68 78
Fax: ++43 512 56 33 22
E-Mail: europainfo.tirol@vki-tirol.at