Contact

Please note: Our advice center is closed from 24.12. to 31.12.2018. 

Our hotline and personal advice will be available again at 2.1.2019. we thank you for your understanding and wish you happy holidays!

 

European Consumer Centre Austria

Mariahilferstraße 81
A-1060 Wien
Tel: ++ 43 1 588 77 81
Fax: ++ 43 1 588 77 71

E-Mail: info@europakonsument.at
 
 
Opening times:
Mon, Wed 9:00 to 18:00
Tue, Thur, Fri 9:00 to 16:00
 
Telephone appointment for personal counseling:
Tel: ++ 43 1 588 77 0 (Mo-Fri 09: 00-16: 00)
 

Telephone advice: Europe hotline

Tel: +43 (0) 1/588 77 81
Mo-Fr       09:00 - 12:30
 

 
ODR-Contact Point (for requests relating to the  ODR platform)
E-Mail: odr@europakonsument.at
Tel: ++ 43 1 588 77 303
 

Contact point for journalists

If you need press releases on cross-border consumer issues,
please contact our press office:

E-Mail: presse@europakonsument.at
 

Approach
 

U3 Neubaugasse, exit Neubaugasse
U3 Zieglergasse, output Otto-Bauer-Gasse
13A New Street
14A New Street

 

 

Branch Innsbruck

A-6020 Innsbruck, Maximilianstraße 9
Tel: ++43 512 58 68 78
Fax: ++43 512 56 33 22
E-Mail: europainfo.tirol@vki-tirol.at