Contact

 

European Consumer Centre Austria

Mariahilferstraße 81
A-1060 Wien
Tel: ++ 43 1 588 77 81
Fax: ++ 43 1 588 77 71

E-Mail: info@europakonsument.at

 

Opening times:
Mon, Wed 9:00 to 18:00

Tue, Thur, Fri 9:00 to 16:00

 

Telephone appointment for personal counseling:

Tel: ++ 43 1 588 77 0 (Mo-Fri 09: 00-16: 00)

 

Telephone advice: EU hotline

Your direct line to our legal experts!

Tel: +43 (0) 1/588 77 81
Mo, Tue, Thu       09:00 - 12:30

Wed & Fri: no hotline service!

 

More information about our service, the preconditions for our intervention on your behalf and all options to submit your case can be found at: Complaint submission.

 

ODR-Contact Point (for requests relating to the  ODR platform)
E-Mail: odr@europakonsument.at

Tel: ++ 43 1 588 77 303

 

Contact point for journalists
If you need press releases on cross-border consumer issues,
please contact our press office:

E-Mail: presse@europakonsument.at
 

Approach

U3 Neubaugasse, exit Neubaugasse
U3 Zieglergasse, output Otto-Bauer-Gasse
13A New Street
14A New Street

 

 

Branch Innsbruck

A-6020 Innsbruck, Maximilianstraße 9
Tel: ++43 512 58 68 78
Fax: ++43 512 56 33 22
E-Mail: europainfo.tirol@vki-tirol.at

 

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