Sample Letters
The letter templates are being worked on - currently we only offer sample letters in German language
Update 03.04.2025: Downloads of our power of ottorneys moved here.
Please note the brief 💡 notes on our templates!
Goods & services
- ✉ Withdraw before delivery (details)
- ✉ Withdraw after delivery (details)
- ✉ Set a grace period after a delay in delivery (details)
- ✉ Declare cancellation after delay in delivery (details)
- ✉ Contesting a fixed-date transaction with delayed delivery (details)
- ✉ Contesting a contract extension (details)
- ✉ Claim warranty
- ✉ Minors - cancelling a contract
- ✉ Contest collection claim
- ✉ Klarna Contest reminder (details)
Distance selling via the Internet
- ✉ Button obligation disregarded (details)
- ✉ Withdraw after registration
- ✉ ContestB2B registration
- ✉ No registration has taken place
- ✉ Contest trial subscription extensions (details)
- ✉ Contest Parship extension (details)
- ✉ Parship claim back compensation (details)
- ✉ Dropshipping return postage (details)
Distance selling by telephone
- ✉ Cancelling an order
- ✉ Coaching contract
- ✉ Expensive additional services (mobile phone)
- ✉ Minors ordered additional services (mobile phone)
- ✉ Did not participate in lottery or betting game
- ✉ Cancelled participation in lottery
Distance selling through promotional trips
- ✉ Cancelling before the journey
- ✉ Withdraw before delivery
- ✉ Withdraw after delivery
- ✉ Cncellation without invoice (late)
Travel
- ✉ Refund package holiday (details)
- ✉ Cancel a package holiday due to danger (details)
- ✉ Hotel cancellation due to danger (details)
- ✉ Business basis due to risk no longer applicable (details)
- ✉ Contest a timeshare contract (details)
- ✉ Claim for train problems (details)
- ✉ Claim for bus coach problems(details)
- ✉ Insolvency of FTI tour operator (details)
Flight cancelled by airline
- ✉ Only claim compensation from airline (details)
- ✉ Only claim airfare from airline (details)
- ✉ Claim airfare & compensation from airline (details)
- ✉ Demand repayment from travel agency (details)
- ✉ Request replacement flight (details)
- ✉ Book a replacement flight yourself (details)
Flight took place with problems
- ✉ own cancellation (details)
- ✉ Compensation payment after denied boarding (details )
- ✉ Check-In fee at the airport (details)
- ✉ Compensation payment after flight delay (details )
- ✉ Missing care services (details)
- ✉ Delayed baggage (details)
- ✉ Damaged baggage (details)
- ✉ Lost baggage (details)
Traffic offences abroad
- ✉ Contest a parking fine from Croatia (details)
- ✉ Appeal a parking fine from Italy in Italian (details)
- ✉ Appeal a fine from South Tyrol in German (details)
Links
Our general tips on using sample letters
https://europakonsument.at/en/tips-our-sample-letters/67757