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Sample Letters

The letter templates are being worked on - currently we only offer sample letters in German language 
Update 03.04.2025: Downloads of our power of ottorneys moved here.
Please note the brief 💡 notes on our templates! 

Goods & services

  1. Withdraw before delivery (details)
  2. Withdraw after delivery (details)
  3. Set a grace period after a delay in delivery (details)
  4. Declare cancellation after delay in delivery (details)
  5. Contesting a fixed-date transaction with delayed delivery (details)
  6. Contesting a contract extension (details)
  7. Claim warranty
  8. Minors - cancelling a contract
  9. Contest collection claim
  10. Klarna Contest reminder (details)

Distance selling via the Internet

  1. Button obligation disregarded (details)
  2. ✉ Withdraw after registration
  3. ContestB2B registration
  4. No registration has taken place
  5. Contest trial subscription extensions (details)
  6. Contest Parship extension (details)
  7. Parship claim back compensation (details)
  8. Dropshipping return postage (details)

Distance selling by telephone

  1. ✉ Cancelling an order
  2. Coaching contract
  3. Expensive additional services (mobile phone)
  4. Minors ordered additional services (mobile phone)
  5. ✉ Did not participate in lottery or betting game
  6. ✉ Cancelled participation in lottery

Distance selling through promotional trips

  1. Cancelling before the journey
  2. Withdraw before delivery
  3. Withdraw after delivery
  4. Cncellation without invoice (late)

Travel

  1. Refund package holiday (details)
  2. Cancel a package holiday due to danger (details)
  3. Hotel cancellation due to danger (details)
  4. Business basis due to risk no longer applicable (details)
  5. Contest a timeshare contract (details)
  6. ✉  Claim for train problems (details)
  7. Claim for bus coach problems(details)
  8. Insolvency of FTI tour operator (details)

Flight cancelled by airline

  1. Only claim compensation from airline (details)
  2. Only claim airfare from airline (details)
  3. Claim airfare & compensation from airline (details)
  4. Demand repayment from travel agency (details)
  5. Request replacement flight (details)
  6. Book a replacement flight yourself (details)

Flight took place with problems

  1. own cancellation (details)
  2. Compensation payment after denied boarding (details )
  3. Check-In fee at the airport (details)
  4. Compensation payment after flight delay (details )
  5. Missing care services (details)
  6. Delayed baggage (details)
  7. Damaged baggage (details)
  8. Lost baggage (details)

Traffic offences abroad

  1. Contest a parking fine from Croatia (details)
  2. Appeal a parking fine from Italy in Italian (details)
  3. Appeal a fine from South Tyrol in German (details)

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