DATA PROTECTION IS IMPORTANT TO US!

Please give us permission to use your data for internal analysis. We do not pass on your data. Please also read our data protection declaration.

Zum Inhalt

Sample Letters

Ware / Dienstleistung

  • Vollmacht EVZ bei deutscher Firma
    🔎 Details  ✉️ Download.pdf    🔵
  • Gewährleistung
    🔎 Details  ✉️ Download.docx ⚪️
  • vor Lieferung zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️
  • nach Lieferung zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️
  • Lieferverzug
    🔎 Details  ✉️ Download.docx ⚪️
  • Vertragsverlängerung anfechten
    🔎 Details  ✉️ Download.docx ⚪️
  • Minderjährige/r schloss Vertrag
    🔎 Details  ✉️ Download.docx ⚪️
  • Inkassoforderung
    🔎 Details  ✉️ Download.docx ⚪️

Fernabsatz

per Internet

per Telefon

  • Bestellung widerrufen
    🔎 Details  ✉️ Download.docx ⚪️
  • Coaching Vertrag
    🔎 Details  ✉️ Download.docx ⚪️
  • Handy teure Zusatzdienste
    🔎 Details  ✉️ Download.docx ⚪️
  • Handy (Minderjährige)
    🔎 Details  ✉️ Download.docx ⚪️
  • Lotto / Wettspiel nicht teilgenommen
    🔎 Details  ✉️ Download.docx ⚪️
  • Gewinnspiel widerrufen
    🔎 Details  ✉️ Download.docx ⚪️

Werbefahrt

  • vor Fahrt zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️
  • nach Warenlieferung zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️
  • vor Warenlieferung zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️
  • ohne Rechnung (spät) zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️

Reise

Flugreise

Unterkunft

  • Timesharing zurücktreten
    🔎 Details  ✉️ Download.docx ⚪️

Gefahr vor Ort

  • Pauschalreise zurücktreten (Gefahr)
    🔎 Details  ✉️ Download.docx 🟡
  • Wegfall Geschäftsgrundlage (Gefahr)
    🔎 Details  ✉️ Download.docx ⚪️
  • Hotel zurücktreten (Gefahr)
    🔎 Details  ✉️ Download.docx ⚪️

Verkehrsvergehen Ausland

⚪️ MB altes Format 🟡 MB neues Format 🔵 amtliches Original

Links

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:

Gut gelaunter Mann mit Sonnenbrille und Leopardenshirt schießt Geldschscheine durch die Gegend

Coaching rip-off still going strong

Dubious coaching providers are still very active. Hardly any other rip-off industry knows how to use the potential of social media and target group advertising so skilfully to get money from the unsuspecting. We give those affected recommendations for action and warn urgently against cost traps amounting to several thousand euros!

Cruise ship on the Danube in front of Melk Abbey and autumn forest on the bank

ECJ clarifies ship passenger rights

A decision of the Euroean Court of Justice strengthened the rights of ship passengers in September 2021. More and more tourists are travelling on Austrian waters, so this ruling is also increasingly relevant in this country. We provide an outlook on these passenger rights and compensation payments due.

Smartphone Display zeigt "Gambling Commission" und britischer Flagge, im Hintergrund Tastatur und Spielwürfel

Online gambling in Austria

Many affected gamblers do not even know that they can reclaim gambling debts they have incurred at foreign casinos or online casinos. These foreign companies do not have a licence in Austria. Our article explains the background and possibilities.

Maurer zieht nasse Fassade mit Kelle ab

What you should bear in mind when placing orders in other EU countries

In our globalised everyday life, contracting foreign companies is no longer unusual and the freedom to provide services is a fundamental right in the EU. We explain which rules and obligations apply and what you should look out for before placing orders with foreign companies.

Stylised icon collection for contact options such as email, telephone, personal contact

ECC as official contact point

The ECC is the official contact point in Austria - contact us about geoblocking, online dispute resolution ODR, danger at your holiday destination or the EU Services Directive!

Weibliche Hand tippt auf 5ten gelben Bewertugnsstern auf blauem Hintergrund

Customer reviews on the internet

It is no longer possible to imagine e-commerce without customer reviews, but they are not only an elementary part of online shopping. We show where trickery takes place and what to look out for.

Sozialministerium
VKI
EU
ECC
Zum Seitenanfang