European Institutions

Main links concerning consumer protection on European level.

Consumer Protection in Austria

Consumer protection has a high relevance in Austria. Here you can find the main links to Austrian institutions dealing with consumer issues.

Alternative dispute resolution (ADR)


Another way for consumers to get help is alternative dispute resolution. There are seven sector-specific arbitration bodies in Austria (e.g. postal services, telecommunications, finances), as well as one body competent for general consumer problems.

Staatlich anerkannte Schlichtungsstellen in Österreich

More Useful Websites


Links to useful websites, like press agencies or trade register.


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