Hotline 01/58877- 81 Mo, Tu & Th 9am - 1pm
Main links concerning consumer protection on European level.
Consumer Protection in Austria
Consumer protection has a high relevance in Austria. Here you can find the main links to Austrian institutions dealing with consumer issues.
Alternative dispute resolution (ADR)
Another way for consumers to get help is alternative dispute resolution. There are seven sector-specific arbitration bodies in Austria (e.g. postal services, telecommunications, finances), as well as one body competent for general consumer problems.
Staatlich anerkannte Schlichtungsstellen in Österreich
- State-approved arbitration bodies in Austria
List by the ECC
- Verbraucherschlichtung Austria
General body for cases that are not sector-specific or covered by one of the other seven bodies
More Useful Websites
Links to useful websites, like press agencies or trade register.