Travelling to the EURO 2016
Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.
Please be aware: Due to the terrorist attacks in Paris and Brussels, the highest safety alert level was claimed in France. The authorities have been working for months on ensuring the best possible safety during the EURO for visitors and players. It is therefore of high importance that you always follow the instructions of police and security staff on-site.
Furthermore, due to the increased safety arrangements, occasional controls of luggage and persons at airports and train stations are possible. Make sure to always carry a passport or other identity card with you!
Please consider that due to the controls longer waiting times might occur. It is recommended to take an appropriate time buffer into account and to drive to the airport (or train station) early, in order to be able to pass through check-in and safety controls and to arrive to boarding or catch your train on time.
You will need your pass or identification card to enter the stadium as well (additional to your ticket). Please check the validity of your documents and get a new one if necessary.
More information regarding entering France is provided on the website of the Foreign Ministry.
Obstacles on the journey
Sollte während der Reise etwas passieren, etwa Ihr Flug oder Zug verspätet, überbucht oder annuliert sein oder ihr Gepäck verloren gehen bzw. beschädigt werden, ist es wichtig, dass Sie Ihre Rechte kennen. In den folgenden Artikeln des EVZ Österreich können Sie sich informieren:
If something happens while your travelling, e.g. your flight or train is late, overbooked or cancelled or your luggage is delayed or damaged, it is important that you know your rights. Please find everything you need in the following articles of ECC Austria:
- Your Air Passenger Rights
- Stressless summer
- Improvement of air passenger rights
- Your Rail Passenger Rights
- Little dictionary for booking a journey
ECC-Net: Travel App
The European Consumer Centres Network (ECC-Net) developed an app to support consumers while travelling in Europe. In 25 languages, the mobile application helps in situations like lost baggage, delayed flights or return of damaged goods.
The "ECC-Net: Travel" App covers all countries of the ECC-Net, which includes the 28 EU-Member States, Norway and Iceland. While traveling in these countries, the App helps consumers to make them understood and demand their rights.
Once downloaded, the app works offline. It is available for free in the respective app stores (Android, Windows, Apple).