Rights when travelling by plane
Our short German language video summarises the most important rights of passengers. You can find further information and situation-specific instructions for action, together with suitable sample letters, in the text guides below.
Unsere gesammelten Ratgeber zum Thema Flug
Level Europe is bankrupt
Insolvency of low cost airline - The airline Level Europe GmbH, active in the highly competitive market of low-cost airlines in Austria, has stopped operating with immediate effect.
Travelgenio sentenced for "flexible" ticket
Misleading advertising of "flexible" tickets by the online tour operator led to a lawsuit and conviction in Vienna.
ECJ ruling against misleading air fares
Clarity about ancillary costs of airline tickets was sued for in Italy by consumer advocates. Ryanair must clearly display ancillary costs for airline tickets, the European Court of Justice has ruled.
Condor accepts passenger claims again
Condor's insolvency was adverted after sale to Polish airline. Passengers can claim compensation again.
Coronavirus in China
The Coronavirus ravages a Chinese province and the media is full of that. What does it mean for your rights of withdrawal in package tours?
Adria Airways insolvent
07.10.2019 / Lodge claims
Flight booking: Opodo Prime
Opodo is an online intermediary for flights, hotels, rental cars and package travels, situated in England and Spain. We are currently receiving a lot of complaints about the company, regarding non-transparent pricing on the German website.
