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This could also be of interest:

Problems with private-to-private purchases

Problems with private-to-private purchases

What rights do I have when buying on second-hand platforms? The most important points in a checklist and in which cases the ECC can help with platform problems.

Problems with visas or ETAs – who is liable?

Problems with visas or ETAs – who is liable?

Who is liable if errors in the visa or digital entry application result in additional costs? The travel agency, the airline, the booking platform or the poorly advised customers themselves? Read on for clarification...

Online gambling in Austria

Online gambling in Austria

Many affected gamblers do not even know that they can reclaim gambling debts they have incurred at foreign casinos or online casinos. These foreign companies do not have a licence in Austria. Our article explains the background and possibilities.

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