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This could also be of interest:

This could also be of interest:

Problems with private-to-private purchases

Problems with private-to-private purchases

What rights do I have when buying on second-hand platforms? The most important points in a checklist and in which cases the ECC can help with platform problems.

Problems with visas or ETAs – who is liable?

Problems with visas or ETAs – who is liable?

Who is liable if errors in the visa or digital entry application result in additional costs? The travel agency, the airline, the booking platform or the poorly advised customers themselves? Read on for clarification...

Sozialministerium
VKI
EU
ECC
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