Rights & Rules
Extrajudicial Assistance
ECC is the new Geo-blocking contact point
03.12.2018 / Support for consumers
First report on ODR platform
13.12.2017 / Good compliance of Austrian traders
One year of Online Dispute Resolution
24.03.2017 / EU celebrates first anniversary
Consumer Law Enforcement
Travelgenio sentenced for "flexible" ticket
Misleading advertising of "flexible" tickets by the online tour operator led to a lawsuit and conviction in Vienna.
ECJ ruling against misleading air fares
Clarity about ancillary costs of airline tickets was sued for in Italy by consumer advocates. Ryanair must clearly display ancillary costs for airline tickets, the European Court of Justice has ruled.
Government cancels all events
The Coronavirus paralyses public life in spring to Easter. A public event ban was issued by the Austrian Government.
