Extrajudicial Assistance
7 important questions about Geo-blocking
The Geo-blocking regulation comes into force EU-wide on December 3rd, 2018. She prohibits discrimination of consumers based on their nationality or place of residence when shopping cross-border – online or offline.
EU-wide Alternative Dispute Resolution since 2016
Out-of-court solution for consumers and traders of the EU is available since 2016. Consumers have the option to initiate an arbitration process online via the ODR platform operated by the European Commission.
First report on ODR platform
13.12.2017 / Good compliance of Austrian traders
Consumer Law Enforcement
Parship loses lawsuit over excessive subscription revocation
Those who want to find new life partners through Parship could be confronted with high costs as soon as they change their mind and only use the service for a short time. European Court of Justice declares offsetting practice invalid.
European Order for Payment Procedure
The European order for payment procedure simplifies the process of litigation in cross-border cases for consumers. It was established on 12.12.2008 in all EU Member States, except for Denmark.
European Small Claims Procedure
Simplification for consumers
