Rights & Rules

Extrajudicial Assistance

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7 important questions about Geo-blocking

The Geo-blocking regulation comes into force EU-wide on December 3rd, 2018. She prohibits discrimination of consumers based on their nationality or place of residence when shopping cross-border – online or offline.

Handschlag vor EU Fahne

EU-wide Alternative Dispute Resolution since 2016

Out-of-court solution for consumers and traders of the EU is available since 2016. Consumers have the option to initiate an arbitration process online via the ODR platform operated by the European Commission.

Consumer Law Enforcement

Onlinewerbung für Paship mit Button "Jetzt pashippen"

Parship loses lawsuit over excessive subscription revocation

Those who want to find new life partners through Parship could be confronted with high costs as soon as they change their mind and only use the service for a short time. European Court of Justice declares offsetting practice invalid.

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European Order for Payment Procedure

The European order for payment procedure simplifies the process of litigation in cross-border cases for consumers. It was established on 12.12.2008 in all EU Member States, except for Denmark.

Sozialministerium
VKI
EU
ECC
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