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Buildings of the resort Anse Marcel on St.Martin destroyed by Hurricane Irma
Hurricane Irma destroys resorts, houses and buildings on St Martin in November 2017. Image: Mulitverse/shutterstock

ECC advises on danger at holiday destination

The European Consumer Centre has been commissioned by the Federal Ministry of Consumer Protection to inform consumers about legal issues relating to tourist travel to areas that are currently considered unsafe. The usual reasons for such uncertainty are natural disasters, the threat of war and unrest, epidemics or terrorism. The most frequently asked questions in this area relate to cancellation options and costs in the event of cancellation, travel insurance, the significance of travel warnings issued by the Foreign Ministry and repatriation measures in extreme cases. For this purpose, the hotline at the ECC is staffed by specialised lawyers.

Pictogram about "Danger at the holiday location"

When danger threatens at the destination

In the pandemic years 2020 and 2021, the situation was particularly difficult, as there was a risk at holiday destinations everywhere. For historical context, please refer to our FAQ on Corona & Travel, as the answers may be helpful for current epidemics in travel destinations.

The list of all articles linked to the topic "Danger at the holiday destination" can be found here.

0043 - 1 - 588 77 63

Specialist lawyers answer your legal questions in case of danger at your holiday destination on:

  • TUESDAY between 9 am - 1 pm
  • THURSDAY between 9 am - 1 pm
Pictogram about "Consulting by phone by ECC staff"

ECC Hotline

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