The "Green Pass" and its EU-wide introduction is delayed by a few weeks and will only be activated for EU travel here in the course of July. Here is our update on the rules and formalities and some warnings about scams.
Preparations are in full swing to enable a legislative and technical basis for an EU-wide digital vaccination and testing card before the start of the summer holidays, to replace the numerous Covid19 restrictions and quarantine requirements for health certificate holders. Despite many difficulties, the project is ambitious in terms of time. It is intended to be practical and fair. We summarise the framework and goals that have been set out.
The ECC Austria is an official counselling centre for legal consumer questions on travelling to dangerous areas.
Finally, a winter with good snow and the semester break is upon us! But the pandemic is putting the brakes on the desire to travel and bringing the ski circus to a standstill in many places. Yet the restrictions in Austria are relatively low compared to other countries. Unless you want to come skiing from abroad.
As of midnight tonight, i.e. as of 00:00 on 19.12.2020, a travel warning issued by the Austrian Foreign Ministry applies to practically the entire world. 10 states are exempt from this. What does this mean for a planned trip for the holidays?
A new law abbreviated as KuKuSpoSiG settles demands for consumers that seek refunds for cancelled events in Austria
The Coronavirus paralyses public life in spring to Easter. A public event ban was issued by the Austrian Government.
The Coronavirus ravages a Chinese province and the media is full of that. What does it mean for your rights of withdrawal in package tours?
12.08.2019 / Info for travellers
24.04.2019 / Tips for concerned tourists
Political riots, terrorist attacks, natural disasters can lead to safety hazards for tourists in the affected areas.
30.04.2018 / New rules for EU citizens
27.11.2017 / Airport closed
Currently, frightened consumers turn to the ECC, because they planned a trip and are unsure whether or not it is secure. On behalf of the Ministry (BMASK), we provide free advice on "Danger at destination". Many consumers want to know if they can withdraw from the journey free of charge.
28.09.2017 / Consequences for tourists
19.09.2017 / Puerto Rico, DomRep and Virgin Islands endangered
26.07.2017 / Import information and contacts
14.02.2017 / New technical improvements
12.08.2016 / Bombs in popular tourist spots
29.06.2016 / Your rights regarding danger at destination
10.06.2016 / New section: Soccer Championship
09.06.2016 / Behaviour advice from the French goverment
05.04.2016 / Information for travellers
22.03.2016 / Help for tourist with destination Brussels
14.03.2016 / Help and tips for tourists
12.01.2016 / Background still unclear
11.01.2016 / Egypt: increased safety risk
09.12.2015 / New rules also apply for Austrians
Not a day passes without reports about attacks, plane crashes, hijacks, hostage-taking or bombings. Up until now, those almost always regarded the many, but far off crisis hot spots in Asia or Africa, but with the attacks in Paris, the events reached the heart of Europe. In Brussels, the highest terror alert level was raised, the US declared a global travel warning and suddenly border fences are broadly discussed. In this, to say the least, unsettled situation, it becomes hard to look forward to a holiday trip.
25.11.2015 / Air traffic not affected
30.06.2015 / Insecurity after terrorist attack
29.06.2015 / No new bans
28.04.2015 / Government declared state of emergency in affected regions after natural disaster.
A new EU Directive regulates that EU citizens in emergency situations can make use of consular protection worldwide. Even if their home country is not represented at their destination, they are entitled to equal treatment by diplomatic or consular authorities of other EU Member States.
20.03.2015 / Changing safety situation unsettles consumers who plan trips to Tunisia
The Ebola epidemic in West Africa spreads insecurity among European consumers. The European Consumer Centre Austria (ECC) provides information about the current situation.
The European Consumer Centre Austria helps consumers when they are in danger due to unforeseen occurrences like natural catastrophe, political unrests or terror attacks.
Häufig gestellte Fragen zum Coronavirus mit Bezug auf Reiserecht.
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