
ECC as official contact point
We are the officially mandated point of contact and provide assistance with enquiries in the following areas:
We are the officially mandated point of contact and provide assistance with enquiries in the following areas:
Direct shipping from manufacturers to customers continues to boom. We show why this is disadvantageous from a consumer protection perspective in 20 steps. From setting up a shop to collecting payment.
Warranty and the legal guarantee are often confused. However, there are important differences. We explain the deadlines and also when it is better for consumers to make use of one or the other.
EURO 2024 will take place in Germany in early summer from 14 June to 14 July 2024. There is far more demand than tickets available. We explain what is important when buying tickets and travelling.
By clicking on „accept“, you explicitly consent to transfer data to the USA. Caution: The US does not ensure an comparable adequate level of protection like the EU. Due to surveillance laws such as FISA 702, Youtube (Google Inc) is obliged to hand over your personal data to US authorities. There is no adequacy decision of the European Commission for the transfer of data to the USA. Furthermore, Youtube (Google Inc) cannot offer appropriate safeguards for compliance with an adequate level of protection comparable to that of the EU. Hence, in the US you do not have enforceable data subject rights and effective legal remedies that are equivalent to the level of protection guaranteed within the EU.
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