THE QUESTIONNAIRE IS CLOSED. Thank you for your interest and participation.
Directive 2008/52/EC regulates the possibility of mediation as an alternative to court proceedings. The aim is to make it easier for consumers to access alternative dispute resolution and therefore to promote it.
With a public consultation, the EU Commission wants to find out whether consumers already know about this option and if the Directive was efficiently implemented. Legal experts, companies as well as private persons can participate. The questionnaire can be easily filled in online.
Find all further information here: Public consultation on the application of Directive 2008/52/EC on certain aspects of mediation in civil and commercial matters