Extrajudicial Assistance

State-approved arbitration bodies

In Austria, one general and seven sector-specific arbitration bodies are notified. A list of all contact details is provided below.

EU-wide Alternative Dispute Resolution since 2016

Out-of-court solution for consumers and traders of the EU is available since 2016. Consumers have the option to initiate an arbitration process online via the ODR platform operated by the European Commission.

Agency for passenger rights

The Austrian Federal Ministry for transport, innovation and technology (bmvit) provides a new service.

Sozialministerium
VKI
EU
ECC
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