Beware of fraudulent mails

ECC Austria currently receives several requests of consumers who got dubious mails by the sender "Post.AT". Those imitate - not very good - the layout of the Austrian postal services. On second view, the address of the sender shows that it is not an official mail.


The content further confuses consumers: In broken English, the mail claims that a package could not be delivered and has been forwarded to the "next post office". If the consumer doesn't pick it up, he would be charged with overdue fines.


Tips of ECC Austria

  • Such mails often contain attachments or links. Don't ever open them or click on them! In most cases, those are malware.
  • Ignore mails that request the download of further information.
  • Spelling and grammatical errors also indicate that the mail is fake.

In the current "Post.AT" mails, the following is suspicious:

  • The mail is written in English language. Why should the Austrian postal service communicate in a foreign language?
  • Check the address of the sender carefully! "Post.AT" would most certainly not use something like
  • There is no personal form of address, like "Dear Mr./Mrs...".
  • The message does not contain any referency like a package number, tracking number or indication of the sender.
  • The request "go to post office" is very general. At which "post office" is the alleged package deposited?
  • Furthermore, the alleged costs per hour for unclaimed packages are purely fictional.

Therefore: Don't answer to the e-mails and don't give them any personal data!


Delete any suspicious mails without opening or reading them. You can also forward them to the company whose name is misused. ECC Austria knows about cases where hacker used special programs that install themselves on the devices of consumers in order to get their personal data.


Caution: Delete the e-mails not only in your inbox, but also in the "deleted" files and from any of your devices (PC, notebook, tablet, smartphone)!

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