Public transport, private car or taxi?
Regrettably this article is only available in German as it contains information which is especially useful to consumers living in the German-speaking area. Consumers from other EU Member States won't face the described situations.
Withdrawing cash abroad costs extra. In this article, we explain what fees you can expect when withdrawing cash with your debit card, credit card or prepaid card when travelling and how you can save yourself expenses.
In the event of travel problems, claims can be made against an airline. However, several airlines or booking platforms are often involved in providing the service. So who should I make the claim to?
Which flights are covered by the EU Passenger Rights Regulation? Am I also protected by EU rights on my flight from or to third countries?
It may happen that you are informed at the airport that you are not allowed to board your booked flight, even though the flight is taking place. If you are not responsible for the denied boarding, you are generally entitled to the compensation described here.
When an airline cancels a flight, this is referred to as a cancellation. Passengers prevented from travelling on the cancelled flight are entitled to rerouting and often corresponding financial compensation.
One of the most common problems when travelling by air is delays. After a certain length of delay, you are entitled to the following benefits.
By clicking on „accept“, you explicitly consent to transfer data to the USA. Caution: The US does not ensure an comparable adequate level of protection like the EU. Due to surveillance laws such as FISA 702, Youtube (Google Inc) is obliged to hand over your personal data to US authorities. There is no adequacy decision of the European Commission for the transfer of data to the USA. Furthermore, Youtube (Google Inc) cannot offer appropriate safeguards for compliance with an adequate level of protection comparable to that of the EU. Hence, in the US you do not have enforceable data subject rights and effective legal remedies that are equivalent to the level of protection guaranteed within the EU.
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