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Warning against suspicious "PayPal" mails

Private data should stay private

Regrettably this article is only available in German as it contains information which is especially useful to consumers living in the German-speaking area. Consumers from other EU Member States won't face the described situations.

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 Customer reviews on the internet

Customer reviews on the internet

It is no longer possible to imagine e-commerce without customer reviews, but they are not only an elementary part of online shopping. We show where trickery takes place and what to look out for.

Fast cash through coaching?

Fast cash through coaching?

Countless self-proclaimed coaches try to "scale" their business on YouTube, Instagram, Facebook and TikTok by selling highly dubious business models with their image of success. We do not find this trend "nice", to stay in the language of damaged young adults. Requests for help at the ECC continue to increase because of the coaching rip-off. An enormous wave of advertisements with get-rich-quick instructions is intended to chill young viewers in particular with the wealth on display and is flooding social media.

Safer Streaming

Safer Streaming

Even before the coronavirus pandemic, the market for streaming services was in a solid growth process. The lockdown measures to contain COVID-19 have boosted demand even further, with leading streaming services even agreeing to reduce the video quality of streams at the request of the EU Commission to free up bandwidth for more important services. Even though the first rush of new customers to the streaming platforms has already slowed down somewhat, the increased demand in the area of video streaming has also led to an increased number of consumers who have fallen for fraudulent offers. Many consumers do not notice if they have signed up for a dubious streaming service. The rude awakening often comes a few days later when letters arrive from lawyers or debt collection agencies demanding several hundred euros for allegedly completed annual memberships. Due to the numerous requests for help from injured parties, the European Consumer Centre Austria (ECC) has now compiled information for consumers on the subject of video streaming.

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