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Postpakete auf dem Förderband

No more €22 tax-free allowance for EU imports

As of today, 1 July 2021, the tax exemption for imports into the EU no longer applies to goods with a value of less than 22 euros. We describe what price increases and also improvements this means for end customers.

Screenshot of the Eikora website with warning pictogram in the foreground

Warning: eikora.de does not deliver

Numerous complaints have been made to ECC-Net and also to other consumer protection organisations about German online suppliers of bathroom fittings and furniture. The number of problem cases has risen sharply since the end of 2020, better order elsewhere!

Parcel service delivery agent scans code of an Amazon parcel

Amazon non-delivery problems

If a parcel ordered on Amazon has not arrived, but it has been registered as delivered by the delivery person, Amazon would like to have a police confirmation that the investigation has been completed. In Austria, however, you can only file a complaint with the police. Read what to do.

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Webshop Home24 SE

Wrong delivery and stalling tactics, after frequent complaints we advise against ordering from the German online furniture mail order company Home24.

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Brexit: Scam with small ads

Brexit is not just concerning international politicians. Fraudsters are now increasingly using the UK's exit from the EU for their schemes on the internet.

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