Real tickets for EURO2024
EURO 2024 will take place in Germany in early summer from 14 June to 14 July 2024. There is far more demand than tickets available. We explain what is important when buying tickets and travelling.
EURO 2024 will take place in Germany in early summer from 14 June to 14 July 2024. There is far more demand than tickets available. We explain what is important when buying tickets and travelling.
The end of November is Black Friday, the most popular day of the year for retailers. But bargain hunters should be careful. Retailers are primarily interested in boosting sales and emptying their warehouses. Whether the bombastically advertised savings really materialise is often questionable.
Wmshoe.com is an online shoe seller that ships low-quality products from China to Europe. It is a prime example of dropshipping. Order elsewhere!
There are quite precise rules about what must be written on order and purchase buttons in order for a transaction concluded with them to be valid on the Internet. If this is not the case, a purchase contract concluded online is not valid.
Have you ordered from an Austrian online shop and then had to wait weeks for delivery because the package then came from abroad? Then you are probably dealing with drop shipping. This article explains what drop shipping is, how to recognise it and what to look out for before placing an online order.
Since the New Year, importers and companies without a registered office in Austria have had to appoint a domestic representative for packaging materials, otherwise they face penalties. Many online retailers do not want to shoulder this additional effort. This is why it can be observed more and more in online shops that delivery to Austria is currently not possible.
Fast alle haben im Internet aufgegebene Bestellung schon einmal nicht bekommen und vergeblich gewartet. Lieferverzug sollte man nicht hinnehmen. Welche Rechte Sie haben, und wie Sie im Falle einer Nichtlieferung vorgehen sollten, erfahren sie hier.
In this article, we have compiled information on how to recognise a reputable online pharmacy, which products may be sold and purchased at all, and which other legal regulations must be observed.
Many affected gamblers do not even know that they can reclaim gambling debts they have incurred at foreign casinos or online casinos. These foreign companies do not have a licence in Austria. Our article explains the background and possibilities.
It is no longer possible to imagine e-commerce without customer reviews, but they are not only an elementary part of online shopping. We show where trickery takes place and what to look out for.
As of today, 1 July 2021, the tax exemption for imports into the EU no longer applies to goods with a value of less than 22 euros. We describe what price increases and also improvements this means for end customers.
Numerous complaints have been made to ECC-Net and also to other consumer protection organisations about German online suppliers of bathroom fittings and furniture. The number of problem cases has risen sharply since the end of 2020, better order elsewhere!
If a parcel ordered on Amazon has not arrived, but it has been registered as delivered by the delivery person, Amazon would like to have a police confirmation that the investigation has been completed. In Austria, however, you can only file a complaint with the police. Read what to do.
In the referendum on 23 June 2016, 52 percent of Britons voted in favour of Brexit. On 24 December, the EU and the UK concluded a far-reaching trade and partnership agreement. What are the consequences for consumers in Europe? Here are some hints about the changes from the perspective of travellers and consumers
Gift vouchers are popular and have certainly landed under the Christmas tree for many. In the meantime, they do not even stop at national borders within the EU. But are gift vouchers even allowed to be bought and redeemed in another EU country? When do they expire? The European Consumer Centres Network (ECC-Net) provides information.
Wrong delivery and stalling tactics, after frequent complaints we advise against ordering from the German online furniture mail order company Home24.
Brexit is not just concerning international politicians. Fraudsters are now increasingly using the UK's exit from the EU for their schemes on the internet.
30.01.2019 / EU modernises legal framework
14.01.2019 / Tips from VKI
The Geoblocking Regulation prohibits discrimination against consumers on the basis of their nationality or place of residence when making cross-border purchases. This has applied EU-wide since 2018 to transactions concluded online as well as offline.
15.10.2018 / Payment via Western Union
08.10.2018 / When do I become a trader?
31.08.2018 / Deadline for changes
Airbnb has to change its Terms & Conditions on the European market as they don't comply with the current EU law.
08.08.2018 / New folder provides overview
07.06.2018 / Details for consumers
14.05.2018 / Dubious webshop for cosmetics
US initiative for victims of Western Union frauds
27.04.2018 / Dutch webshops for furniture
18.04.2018 / Validity of vouchers
Whenever a parcel has to be sent cross-border, the price for its delivery would increase significantly - regardless of the actual distance. Many Europeans therefore avoid shopping in another country. The EU wants to change that and created new rules for parcel delivery services.
21.02.2018 / Risky trend crypto currency
11.01.2018 / Change of T&C necessary
18.10.2017 / Booking.com and Expedia rebuffed
09.10.2017 / Breach of European law
17.08.2017 / Registration of claims
18.07.2017 / New app by ECC Germany
23.06.2017 / Only applicable to SK Rapid tickets
20.06.2017 / No opera at Viennese Allianz Stadium
02.06.2017 / Tips for consumers and companies
30.05.2017 / Test of German consumer protection
Experiencing the favourite singer live, travelling to a musical in London or Hamburg, being at a soccer game with Messi - fulfilling such dreams is often only a mouse click away. There are many ticket shops in the web, but how can you avoid overpricing or fraud?
31.03.2017 / Study about onlineshopping in Europe
By clicking on „accept“, you explicitly consent to transfer data to the USA. Caution: The US does not ensure an comparable adequate level of protection like the EU. Due to surveillance laws such as FISA 702, Youtube (Google Inc) is obliged to hand over your personal data to US authorities. There is no adequacy decision of the European Commission for the transfer of data to the USA. Furthermore, Youtube (Google Inc) cannot offer appropriate safeguards for compliance with an adequate level of protection comparable to that of the EU. Hence, in the US you do not have enforceable data subject rights and effective legal remedies that are equivalent to the level of protection guaranteed within the EU.
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