Zum Inhalt

Agreement on roaming and net neutrality

Less costs and more freedom in the European single market

With June 2017, roaming will become a thing oft he past and the Internet will be „open“ for every EU citizen – those promises come along an agreement of the European Commission with the European Parliament and the Council.


Since 2007, the limit of possible roaming fees was cut annually. All in all, the prices for calls, SMS and data consumption abroad were reduced by 80 percent (see press release of the Commission). A further – and last – reduction is planned for April 2016. Operators will only be able to charge a small additional amount to domestic prices up to 0.05 Euro per minute of call made, 0.02 Euro per SMS sent, and 0.05 Euro per MB of data (excl. VAT).

Roaming will cease to exist as of 15 June 2017, according to the agreement. Only restriction: Operators will still be able to charge additional roaming fees from consumers who stay abroad permanently. The rules prevent abusive uses (as explained in this factsheet of the Commission).

The details will be cleared throughout the following year during a reform of the EU regulations regarding telecommunications – with the aim to create unified rules for the entire EU area.

Net neutrality

A buzzword that keeps appearing in the public discussion is net neutrality. It means that every citizen should be able to access content on the internet – and every company should be able to provide content. The integration of this principle into EU legislation will tackle discriminating practices like unfair blocking or slowing down as well as paid priorisation of content.

According to the press release of the EU Commission, "Internet access providers will still be able to offer specialised services of higher quality, such as Internet TV and new innovative applications, so long as these services are not supplied at the expense of the quality of the open Internet."

Critical voices respond that this may open backdoors and therefore undermine actual and comprehensive net neutrality. Nevertheless, the information given by Commission, Parliament and Council doesn’t provide any details on this specific topic. It remains to be seen what kind of rules will be defined in the following year.

Please find further information of ECC Austria regarding roaming in this article. More on the Digital Single Market is summarised here.

Links zum Thema

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:

Online gambling in Austria

Online gambling in Austria

Many affected gamblers do not even know that they can reclaim gambling debts they have incurred at foreign casinos or online casinos. These foreign companies do not have a licence in Austria. Our article explains the background and possibilities.

What you should bear in mind when placing orders in other EU countries

What you should bear in mind when placing orders in other EU countries

In our globalised everyday life, contracting foreign companies is no longer unusual and the freedom to provide services is a fundamental right in the EU. We explain which rules and obligations apply and what you should look out for before placing orders with foreign companies.

Brexit - travellers and consumers

Brexit - travellers and consumers

In the referendum on 23 June 2016, 52 percent of Britons voted in favour of Brexit. On 24 December, the EU and the UK concluded a far-reaching trade and partnership agreement. What are the consequences for consumers in Europe? Here are some hints about the changes from the perspective of travellers and consumers

European Order for Payment Procedure

European Order for Payment Procedure

The European order for payment procedure simplifies the process of litigation in cross-border cases for consumers. It was established on 12.12.2008 in all EU Member States, except for Denmark.

Zum Seitenanfang