Automatic renewal of a contract
Regrettably this article is only available in German as it contains information which is especially useful to consumers living in Austria. Consumers from other EU Member States won't face the described situations.
Withdrawing cash abroad costs extra. In this article, we explain what fees you can expect when withdrawing cash with your debit card, credit card or prepaid card when travelling and how you can save yourself expenses.
Many consumers report dubious websites to us, that offer overpriced or invalid travel documents. The following artice explains how to find the actual authority and which websites to avoid.
Airbnb has to change its Terms & Conditions on the European market as they don't comply with the current EU law.
While it becomes more and more common to book hotels and flights online, consumers are encountering a growing number of problems with online travel services. These services are now among the most frequent consumer complaints according to the European Consumer Centres.
By clicking on „accept“, you explicitly consent to transfer data to the USA. Caution: The US does not ensure an comparable adequate level of protection like the EU. Due to surveillance laws such as FISA 702, Youtube (Google Inc) is obliged to hand over your personal data to US authorities. There is no adequacy decision of the European Commission for the transfer of data to the USA. Furthermore, Youtube (Google Inc) cannot offer appropriate safeguards for compliance with an adequate level of protection comparable to that of the EU. Hence, in the US you do not have enforceable data subject rights and effective legal remedies that are equivalent to the level of protection guaranteed within the EU.
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