Zum Inhalt
Man on laptop with smartphone in hand takes notes
Image: photobyphotoboy/shutterstock

Ordering travel documents online

Overpriced, invalid, fake

Many consumers report dubious websites to us, that offer overpriced or invalid travel documents. The following artice explains how to find the actual authority and which websites to avoid.

This article will be steadily updated whenever consumers tell us about new scams.

Tips from your ECC

  • Before traveling, always check on the website of the Austrian Foreign Ministry (BMEIA) which forms and documents you need.
  • Don't google the websites of the authority in charge. You will find all official links in the travel information of the BMEIA!
  • Only order the travel documents on those official websites. Be aware of redirections and the costs.

Official authorities

You will find the links to the official authorities on the website of the BMEIA. Unfortunately, the respective information is only available in German:

  • "Reise & Aufenthalt" > "Reiseinformation" > "Länder A-Z" > Ihr Reiseziel > "Einreise & Ausreise"

The most searched for links are the following:

List of dubious websites:

  • turkeyetravelling.com
  • official-canada-eta.com
  • evisacanadaeta.com
  • estavisum.at
  • usestavisa.org
  • estaapplication.us/de
  • traveling-us.com/de
  • visum-us.com
  • canadatravel.online
  • esta.us/deutsch.html
  • evisaonline.com/de/usa/esta.html
  • egyptetravelling.com
  • global-immivisas.com

You already paid too much?

A consumer told us that she sent a complaint to the trader, where she indicated that the ESTA application normally costs only 14 dollar. The trader then refunded the difference of 74 dollar to her credit card. We therefore recommend to contact the company via e-mail - with reading confirmation - and to request the full or partial refund of the paid price. If the trader refuses, you can ask your credit card company for a chargeback.

We want to thank all the helpful consumers that report such websites to and share their experiences with us!

Related links

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:

💳 Withdrawal charges on holiday

💳 Withdrawal charges on holiday

Withdrawing cash abroad costs extra. In this article, we explain what fees you can expect when withdrawing cash with your debit card, credit card or prepaid card when travelling and how you can save yourself expenses.

Boarding denied - What am I entitled to?

Boarding denied - What am I entitled to?

It may happen that you are informed at the airport that you are not allowed to board your booked flight, even though the flight is taking place. If you are not responsible for the denied boarding, you are generally entitled to the compensation described here.

Coaching rip-off still going strong

Coaching rip-off still going strong

Dubious coaching providers are still very active. Hardly any other rip-off industry knows how to use the potential of social media and target group advertising so skilfully to get money from the unsuspecting. We give those affected recommendations for action and warn urgently against cost traps amounting to several thousand euros!

Zum Seitenanfang