Zum Inhalt

Webshop "infurn.com": unclear situation

Office in London dissolved

ECC Austria knows about infurn.com for a long time now. The number of consumer complaints has significantly increased in the last months.

The main office of the company Infurn recently was Madrid (under the name Livingdesign Europe S.L.). An additional office was situated in London (Designfurn Ltd.).

In the recent months, the Network of the European Consumer Centres received a lot of claims about delayed delivery or refund of the purchase price. Until recently, the ECC Net was able to solve those cases out-of-court with the office in England that was in charge of customer services.

Unfortunately, Infurn dissolved this office. Journalists of the British newspaper "The Guardian" visited the deserted buildings and only met a security (www.theguardian.com).

By now, the website infurn.com is no longer available. We want to point out that, if you order furniture from Infurn, we cannot say if and when they will be delivered. We also do not know if and when you would get a refund in case of your withdrawal from the contract.

Due to restructuring of the company in several European countries, it is unclear if it will continue to exist. In the disclaimer of the webshop, the firm DSGN Sales & Support Facilities Limited in Cork, Ireland, appears.

However, we cannot confirm notifications that the company is bankrupt, liquidated or insolvent.

We are in constant contact with our colleagues from the ECCs in GB, Ireland and Spain in order to find a solution. But despite all efforts, we can no longer promise that we can solve your claims out-of-court.

Last update on 20.06.2014.

Links

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:

Real tickets for EURO2024

Real tickets for EURO2024

EURO 2024 will take place in Germany in early summer from 14 June to 14 July 2024. There is far more demand than tickets available. We explain what is important when buying tickets and travelling.

What is drop shipping?

What is drop shipping?

Have you ordered from an Austrian online shop and then had to wait weeks for delivery because the package then came from abroad? Then you are probably dealing with drop shipping. This article explains what drop shipping is, how to recognise it and what to look out for before placing an online order.

👷 Tips for service contracts abroad in the EU

👷 Tips for service contracts abroad in the EU

In our globalised everyday life, contracting foreign companies is no longer unusual and the freedom to provide services is a fundamental right in the EU. We explain which rules and obligations apply and what you should look out for before placing orders with foreign companies.

Sozialministerium
VKI
EU
ECC
Zum Seitenanfang