Zum Inhalt

Decision against dating websites

Dateformore and daily-date

Many consumers from Austria and Germany already experienced the problem: They were offered a 14 days trial membership on the websites "dateformore" and "daily-dates" for only one Euro. Shortly after, they received an invoice over 89.90 Euro. The trial membership was automatically extended to an annual membership.

Hidden information

The German consumer protection organisation "Verbraucherzentrale Bundesverband (vzbv)" filed a claim against the provider of the dating websites, Ideo Labs GmbH. The Berlin Court decided in favor of the vzbv and against Ideo Labs Gmbh. According to the court, information regarding the period for termination of the contract and cancellation rights are insufficient on the websites. The consumer would have to click on an extra link in order to see details about how and when he should terminate the contract in order to avoid a contract extension. The court and the vzbv share the opinion that this should be clearly indicated on the websites jzst before the consumer concludes the contract. The same applies to the cancellation policy.

Another point of criticism is the way the company handels consumer data. According to the vzbv, the data protection statement of Ideo Labs GmbH says that the data is provided on all websites - without further explanations regarding the transfer or processing of the data.

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:

Screenshot der Webseite Alixepress vom 17.01.2023

Non-delivery due to new packaging regulation

Since the New Year, importers and companies without a registered office in Austria have had to appoint a domestic representative for packaging materials, otherwise they face penalties. Many online retailers do not want to shoulder this additional effort. This is why it can be observed more and more in online shops that delivery to Austria is currently not possible.

Fünf Buchrücken liegender alter Bücher mit Ledereinband

Rip-off with new old books

Increasingly, dubious offers are being made for the purchase of antique books. During home visits, contracts are concluded especially with pensioners and they are cheated out of thousands of euros. The promised increase in value of encyclopaedias and reproductions of old printed works, however, are highly dubious!

Hand holding mobile phone with lettering SMISHING on red background

Beware of hacker SMS about alleged parcel delivery

Attention: A fake SMS message about a fake parcel delivery is currently doing the rounds among Austrian Android smartphones. If you click on the link it contains, spy software will be installed on your mobile phone!

Postpakete auf dem Förderband

No more €22 tax-free allowance for EU imports

As of today, 1 July 2021, the tax exemption for imports into the EU no longer applies to goods with a value of less than 22 euros. We describe what price increases and also improvements this means for end customers.

Zum Seitenanfang