Regrettably this article is only available in German as it contains information which is especially useful to consumers living in Austria. Consumers from other EU Member States won't face the described situations.
Insurance company "Berlin Direkt Versicherung"
Automatic renewal of a contract
Links zum Thema
EVZ Österreich: Berlin Direkt Versicherung
http://europakonsument.at/de/page/berlin-direkt-versicherung