Scam with Thomas Cook
Data theft with faked e-mails
Fraudsters are apparently trying to make a profit from the insolvency of the travel company Thomas Cook. On the weekend, the German Thomas Cook GmbH warned against faked e-mails. Those have the subject "Wichtig: Erstattung Ihrer Thomas Cook-Reise" ("Important: Refund of your Thomas Cook journey") and look like an official message by the company. However, a request for personal data is made (passport, credit card).
Thomas Cook Germany published a warning on its website, stating that the company never sent e-mails of this kind to customers at any time and that they should be ignored and deleted.
Important information regarding the insolvency of Thomas Cook in Austria and Germany is provided in our FAQ article.