Non-delivery due to new packaging regulation

Since the New Year, importers and companies without a registered office in Austria have had to appoint a domestic representative for packaging materials, otherwise they face penalties. Many online retailers do not want to shoulder this additional effort. This is why it can be observed more and more in online shops that delivery to Austria is currently not possible.

Rip-off with new old books

Increasingly, dubious offers are being made for the purchase of antique books. During home visits, contracts are concluded especially with pensioners and they are cheated out of thousands of euros. The promised increase in value of encyclopaedias and reproductions of old printed works, however, are highly dubious!

Against invasive advertising & tracking

Warning: Phishing through fake customs message

Beware of hacker SMS about alleged parcel delivery

Attention: A fake SMS message about a fake parcel delivery is currently doing the rounds among Austrian Android smartphones. If you click on the link it contains, spy software will be installed on your mobile phone!

No more €22 tax-free allowance for EU imports

As of today, 1 July 2021, the tax exemption for imports into the EU no longer applies to goods with a value of less than 22 euros. We describe what price increases and also improvements this means for end customers.