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Car purchase within the EU

New study by the ECC-Net

You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?

Find good advise in a new study by the Network of the European Consumer Centres (ECC-Net) that gives you a step-by-step introduction to cross-border car purchase within the EU. From choosing a trustworthy seller to registering the car in Austria - all information at one look is provided in the country specific factsheets.

The study summarises all essential facts that you would otherwise have to research from several other authorities (like automobile clubs, registration offices, sellers etc.). The ECC-Net collected the most common questions and problems related to car purchase abroad in a survey among consumers. Based on the results, the information was gathered in 29 countries of the network (28 EU Member States plus Norway).

Help in case of need

If something still goes wrong, you can turn to your local consumer centre. ECC Austria provides free legal advise and is available under the hotline 01/58877-81 (Mo, Tue, Thu: 9 a.m. - 12.30 p.m.) and via e-mail to info@europakonsument.at. The study also states the respective national alternative dispute resolution bodies.


With the following links you can download the study, a summary and the country specific factsheets:

Country specific factsheets

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