You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?
Find good advise in a new study by the Network of the European Consumer Centres (ECC-Net) that gives you a step-by-step introduction to cross-border car purchase within the EU. From choosing a trustworthy seller to registering the car in Austria - all information at one look is provided in the country specific factsheets.
The study summarises all essential facts that you would otherwise have to research from several other authorities (like automobile clubs, registration offices, sellers etc.). The ECC-Net collected the most common questions and problems related to car purchase abroad in a survey among consumers. Based on the results, the information was gathered in 29 countries of the network (28 EU Member States plus Norway).
Help in case of need
If something still goes wrong, you can turn to your local consumer centre. ECC Austria provides free legal advise and is available under the hotline 01/58877-81 (Mo, Tue, Thu: 9 a.m. - 12.30 p.m.) and via e-mail to info@europakonsument.at. The study also states the respective national alternative dispute resolution bodies.
Downloads
With the following links you can download the study, a summary and the country specific factsheets:
- Cross-border car purchase - study part 1
- Cross-border car purchase - study part 2
- Cross-border car purchase - summary
- Cross-border car purchase- recommendations
Country specific factsheets
- Car registration in Austria
- Car purchase in Austria
- Car purchase in Belgium
- Car purchase in Bulgaria
- Car purchase in Croatia
- Car purchase in Cyprus
- Car purchase in the Czech Republic
- Car purchase in Denmark
- Car purchase in Estonia
- Car purchase in Finland
- Car purchase in France
- Car purchase in Germany
- Car purchase in Greece
- Car purchase in Hungary
- Car purchase in Ireland
- Car purchase in Italy
- Car purchase in Latvia
- Car purchase in Lithuania
- Car purchase in Luxembourg
- Car purchase in Malta
- Car purchase in the Netherlands
- Car purchase in Norway
- Car purchase in Romania
- Car purchase in Poland
- Car purchase in Portugal
- Car purchase in Slovenia
- Car purchase in Slovakia
- Car purchase in Spain
- Car purchase in Sweden
- Car purchase in the United Kingdom
