Zum Inhalt

ECC-Net: Travel App now available worldwide

Very popular among Austrian consumers

The travel app of the European Consumer Centres Network (ECC Net) was downloaded 27.400 times since its launch in June. After the start in the 30 European countries of the Network, it is now available worldwide.

In only one month, the download rate of the ECC-Net: Travel App increased by more than 60 percent, from 16.500 mid-July to 26.500 mid-August, and its rising further. Besides France and Germany, Austria is among the top 3 countries with the most downloads (over 2000 by mid-August).

The ECC-Net: Travel App is available for free for Android, Apple and Windows. Since it can now be obtained worldwide, also tourists who want to travel to Europe may profit from the app. Also European consumers who are living or working outside the EU can get the app for their trips home or to one of the 30 countries of the ECC Net (which are the 28 EU Member States, Norway and Iceland).

The European Consumer Centres are happy about the great interest for the app which provides help in 25 languages regarding problems with transport, accommodation or traders. Its functions are continuously evaluated and improved to make sure that consumers within the EU and now also worldwide get the best possible support.

Voting of the best travel app

The ECC-Net: Travel App is nominated for "Best Travel Industry App - Mobile Services 2014". If you like this new service of ECC Net, you can vote for it here. Simply click on the little button on the picture of the App and insert your e-mail-address and type in the displayed security code. No worries - you won't receive any spam or merchandise afterwards.

Find more information about the ECC-Net: Travel App in this article of ECC Austria!

If you want to try the app, you can simply scan the following QR code and get directly to the download in your app store:

Share this post

Facebook Twitter Drucken E-Mail

This could also be of interest:


ECC-Net: Travel App

The European Consumer Centres Network (ECC-Net) developed an App to support consumers while travelling in Europe. In 25 languages, the mobile application helps in situations like lost baggage, delayed flights or return of damaged goods.

Auf einem Holzfußboden abgelegter Karton mit der Aufschrift Dropshipping und Webshop Icons

What is drop shipping?

Have you ordered from an Austrian online shop and then had to wait weeks for delivery because the package then came from abroad? Then you are probably dealing with drop shipping. This article explains what drop shipping is, how to recognise it and what to look out for before placing an online order.

Cruise ship on the Danube in front of Melk Abbey and autumn forest on the bank

ECJ clarifies ship passenger rights

A decision of the Euroean Court of Justice strengthened the rights of ship passengers in September 2021. More and more tourists are travelling on Austrian waters, so this ruling is also increasingly relevant in this country. We provide an outlook on these passenger rights and compensation payments due.

Smartphone Display zeigt "Gambling Commission" und britischer Flagge, im Hintergrund Tastatur und Spielwürfel

Online gambling in Austria

Many affected gamblers do not even know that they can reclaim gambling debts they have incurred at foreign casinos or online casinos. These foreign companies do not have a licence in Austria. Our article explains the background and possibilities.

Weibliche Hand tippt auf 5ten gelben Bewertugnsstern auf blauem Hintergrund

Customer reviews on the internet

It is no longer possible to imagine e-commerce without customer reviews, but they are not only an elementary part of online shopping. We show where trickery takes place and what to look out for.

Zum Seitenanfang