Many consumers are currently planning their summer vacation. What they should consider to avoid problems and what they can do in case of troubles – the European Commission summarized the most important facts.
Which countries have which customs regulations? Can I take my pet with me? Who helps me in case of illness or crisis? What do I have to do when my flight is cancelled? How much will roaming for internet surfing and phone calls cost me?
The European Commission published a Memo which gives answers to these and other important questions. It’s a compact overview of the most important legal regulations for EU citizens. Of course, every individual case needs an individual solution. If you face problems with transportation, accommodation or traders while traveling in Europe, the European Consumer Centres Network (ECC-Net) provides support and advice.
Find more information about your rights at the website of ECC Austria, www.europakonsument.at.