Spring cleaning at European travel websites
National authorities checked 552 websites of travel providers. 69% did not meet the European consumer law and were asked to adapt their content. Meanwhile 62% followed the request.
Travel
All articles on the topic
European Union updates Air Safety List
The European Commission has updated the "Black List" of Airlines which are banned in the EU. With a new search tool, consumers can now easily find relevant information.
Evaluation of the EU Timeshare Directive
In February 2011, a new EU Directive on Timesharing was enacted to improve consumer protection in this area. If it works effectively is to be evaluated by an Europe-wide survey of the EU.
Rail travel: Complaints
Troubles on rails - common problems regarding rail travel.
Improved Rail Passenger Rights
Specific rules for Austria
Airport transfer: price comparison
Public transport, private car or taxi?
Improvement of air passenger rights
EU Commission wants to further improve the air passenger rights in Europe.
Traffic rules in the EU
The European commission (DG MOVE) provides a practical overview of the most important traffic rules in all EU Member States.
Better protection for bus and coach travellers in the EU
New EU Regulation
Vignette or toll
There is a wide range of regulations. The ÖAMTC gives an overview on how and where to pay.
Speed limits on the roads of Europe
The ÖAMTC informes about speed limits observed when driving abroad. Many Austrians use their car for a holiday get-away. Just driving off without any particular information can be expensive, because of the different speed limits in European countries. To save money and nerves the ÖAMTC tourism has summarized the main differences.
Resale of timesharing rights
Dubious firms offer to resell timesharing rights on behalf of consumers.
Read first and click after
Online booking is comfortable but not without problems. Only one click transforms a virtual offer into a binding contract.
Your rights when travelling by water
Passenger rights: Better protection for passengers who travel by water.
Better protection for Europeans travelling by water
Passenger rights: Safe travelling in the EU
Flight ticket remains valid in general
Surcharge only allowed under specific circumstances
Reading travel brochures carefully
ECC Austria has gathered reading tips for your holiday dreams.
Schienen-Control GmbH
New independent arbitration board since 28th of May 2015: apf - agency for passenger rights!
Package or flight and hotel separately?
The overview by ECC Austria helps you find out wether the package tour or the individual trip fits your needs.
Your rights on coach tours
EU Regulation No 181/2011 changes the rights of passengers in bus and coach transport within the whole EU.
Baggage Claims
The rules set out in the Montreal Convention.
Ten mistakes regarding travel documents
The Austrian organisation ÖAMTC summarized the most common misconceptions about passports and ID cards.
Your Rail Passenger Rights
Since December 3rd 2009 also the rights of rail passengers are harmonized within the EU.
Driving in France
Since 1. July 2012, it is an obligation in France to carry a breathalyser within the car.
Ban on aggressive advertising
Regrettably this article is only available in German.
Air Ambulance
Who has to bear the costs if something happens? ECC Austria explains if and when private insurances pay of.
Hotel cancellations in Austria
ECC Austria informs about the Austrian law regarding hotel cancellation.
Highway toll in Italy
ECC Austria receives a lot of claims regarding tolls on Italian highways.
Package Holidays
Important information regarding your package holiday.
European Health Insurance Card
Back page of e-card replaces external health insurances certificate
Coronavirus, Fragen & Antworten
Häufig gestellte Fragen zum Coronavirus mit Bezug auf Reiserecht.
