Bonus miles: Valid for 30 years
19.10.2016 / VKI wins lawsuit against KLM
19.10.2016 / VKI wins lawsuit against KLM
19.10.2016 / Booking portal charges service fee
12.10.2016 / Overpriced travel permit "eTA"
07.10.2016 / Tips and information for passengers
Regrettably this article is only available in German.
21.09.2016 / Decision support by the Social Ministry
12.08.2016 / Bombs in popular tourist spots
2016 offers a lot to sport fans: Only a few weeks after the UEFA EURO, the Summer Olympics are just about to start in Rio de Janeiro. ECC Austria collected important information and helpful tips for consumers who travel to Brazil.
03.08.2016 / Tips for affected consumers
28.07.2016 / Tips for Rio
27.07.2016 / VKI: Undue clause in terms & conditions
26.07.2016 / Searching for the perfect route online?
21.07.2016 / What does this mean for tourists?
29.06.2016 / Your rights regarding danger at destination
22.06.2016 / Your rights at cancellation etc.
17.06.2016 / Update of air safety list
The EURO 2016 is not only a challenge for the competing teams. In the face of terror, strikes and aggressive fan groups, the security authorities have to deal with a huge responsibility. ECC Austria has gathered important information and helpful links, so that you can enjoy the EURO - safe and relaxed.
10.06.2016 / Quiz for Austrian consumers
10.06.2016 / New section: Soccer Championship
09.06.2016 / Behaviour advice from the French goverment
The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.
Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.
The European Parliament today, Thursday, decided in favor of the controversial Passenger Name Record (PNR) Directive. At the same time, the data protection reform was enacted, with which the diverse regulations of the Member States should become unified standards.
05.04.2016 / Information for travellers
01.04.2016 / Slow, but steady reduction
22.03.2016 / Help for tourist with destination Brussels
14.03.2016 / Help and tips for tourists
07.03.2016 / Share your experience with price increases!
11.02.2016 / Court declares t&c of airline inadmissible
22.01.2016 / Deadline for claims on 29.01.
12.01.2016 / Background still unclear
11.01.2016 / Egypt: increased safety risk
08.01.2016 / List by ÖAMTC
30.12.2015 / ECC and VKI know how to avoid risks
18.12.2015 / European Consumer Centres create clarity
10.12.2015 / Day tickets over 50 Euro
The number of people travelling by air keeps increasing. That is why air passenger rights are one of the most important consumer rights within the EU. However, since the beginning of 2015, European Consumer Centres received more than 4000 complaints from consumers across Europe who had difficulties receiving compensation in case of delayed or cancelled flights.
09.12.2015 / New rules also apply for Austrians
Not a day passes without reports about attacks, plane crashes, hijacks, hostage-taking or bombings. Up until now, those almost always regarded the many, but far off crisis hot spots in Asia or Africa, but with the attacks in Paris, the events reached the heart of Europe. In Brussels, the highest terror alert level was raised, the US declared a global travel warning and suddenly border fences are broadly discussed. In this, to say the least, unsettled situation, it becomes hard to look forward to a holiday trip.
25.11.2015 / Air traffic not affected
10.11.2015 / Information for passengers
11.09.2015: Following the Decision of 24th of August 2015, Vilnius District Court filled a bankruptcy case for UAB "Air Lituanica".
04.09.2015 / No rail traffic, extended border controls
From 1 September 2015, new safety regulations will be valid at European - and therefore also Austrian - airports. Passengers will be checked more thorough for traces of explosives.
Summertime is vacation time. Finally getting away from the daily routine and find time for the beautiful things in life. Even worse, when suddenly problems occur and disturb the long-desired journey. A list of ECC Austria shows how to react to which situation and where to turn to for help.
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