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FAQ Car rental

Wir behandeln häufig Beschwerden bei der Buchung von Leihautos. Hier sind die häufigsten Fragen und einige Tipps aus der Praxis.

Winter tire obligations in Europe

In time for the winter travel season, we present an overview over the different obligations regarding winter tires in Europe. The information was gathered and is provided by our Network of the European Consumer Centres (ECC-Net).

Driving bans in Italy

Who drives in Italy with his car should be aware of driving bans in the city centres. Driving in a so called "zona a traffico limitato" without a special permit is expensive.

Travelling with pets

Whether you get your new dog from the neigbouring country or don't want to leave your cat alone: There are many reasons to travel with pets. To manage this as smoothly as possible, some things should be considered. The ECC has an overview for you.

Rental car companies announce improvements for consumers

Car rental companies tended to cause anger among consumers in the past. Many conflicts are based on lack of transparency regarding the online booking process as well as payment demands due to alleged damages on the car.

Booking rental cars online

Those wo want to be flexible and mobile at their holiday destination often book their rental car online in advance. ECC Austria summarised important tips.

On tour with a rental car

Many travellers take the chance to explore foreign countries with a rental car. ECC Austria shows how to avoid problems.

Car rental companies change business practices

Three leading providers have to work on their website to adjust it to the Services Directive. It prohibits discrimination of consumers due to their place of residence or nationality. The car rental companies Hertz, Avis and Europcar will redesign their business practices after a "constructive dialog" with the European Commission.

Traffic rules in the EU

The European commission (DG MOVE) provides a practical overview of the most important traffic rules in all EU Member States.

Vignette or toll

There is a wide range of regulations. The ÖAMTC gives an overview on how and where to pay.

Speed limits on the roads of Europe

The ÖAMTC informes about speed limits observed when driving abroad. Many Austrians use their car for a holiday get-away. Just driving off without any particular information can be expensive, because of the different speed limits in European countries. To save money and nerves the ÖAMTC tourism has summarized the main differences.

Driving in France

Since 1. July 2012, it is an obligation in France to carry a breathalyser within the car.

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