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Error fares

170 Euro for a flight to Mumbai - sounds good? Deals like that are called error fares. Before you take it, you should know about possible consequences. The ECC has all important information for you.

Amazon: Beware of fake shops

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

Dating services: New happiness or big trouble?

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.  

Liability for unsecured Wi-Fi

The operator of a Wi-Fi network is considered by the law as Internet provider. The Austrian law does not demand providers to generally observe the Internet traffic. The ECJ now confirmed this view.

Roaming in 2017

From June 2017 on, there won't be any charges for roaming in the EU anymore. The Commission now presented a draft how this will work in detail. The "fair use policy" should prevent abusive or anomalous usage.

Cross-border switching of bank accounts

A million little things have to be considered when you move abroad. To open a new bank account is one of them. With a new law, this will become easier in September.

Bank account: New law in September

A new law should make it easier for consumers to open a bank account, get information regarding fees and to change to another bank.

Locksmith: Beware of discounters

The door is closed, nerves are on edge and the locksmith service that the search engine proposes on top of the list promises prompt help. Many Austrian consumers who faced this or a likely situation commissioned shady fitters from the neighbouring country. The European Consumer Centres Germany and Austria together warn against fraudulent locksmith services.

Olympic Games 2016

2016 offers a lot to sport fans: Only a few weeks after the UEFA EURO, the Summer Olympics are just about to start in Rio de Janeiro. ECC Austria collected important information and helpful tips for consumers who travel to Brazil.

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