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Liability for unsecured Wi-Fi

The operator of a Wi-Fi network is considered by the law as Internet provider. The Austrian law does not demand providers to generally observe the Internet traffic. The ECJ now confirmed this view.

Roaming in 2017

From June 2017 on, there won't be any charges for roaming in the EU anymore. The Commission now presented a draft how this will work in detail. The "fair use policy" should prevent abusive or anomalous usage.

Cross-border switching of bank accounts

A million little things have to be considered when you move abroad. To open a new bank account is one of them. With a new law, this will become easier in September.

Bank account: New law in September

A new law should make it easier for consumers to open a bank account, get information regarding fees and to change to another bank.

Locksmith: Beware of discounters

The door is closed, nerves are on edge and the locksmith service that the search engine proposes on top of the list promises prompt help. Many Austrian consumers who faced this or a likely situation commissioned shady fitters from the neighbouring country. The European Consumer Centres Germany and Austria together warn against fraudulent locksmith services.

Olympic Games 2016

2016 offers a lot to sport fans: Only a few weeks after the UEFA EURO, the Summer Olympics are just about to start in Rio de Janeiro. ECC Austria collected important information and helpful tips for consumers who travel to Brazil.

Tickets: Your rights at concerts

Summer time is concert time. More than 16 festival take place in Austria this year. But what happens, if the event is cancelled due to a storm or if just the one band you wanted to see calls off their concert? ECC Austria has the information for you.

Safety at the EURO 2016

The EURO 2016 is not only a challenge for the competing teams. In the face of terror, strikes and aggressive fan groups, the security authorities have to deal with a huge responsibility. ECC Austria has gathered important information and helpful links, so that you can enjoy the EURO - safe and relaxed.

Digital reform in the single market

Protect minors, support European works and more flexibility for providers: Those are the aims of the reform of the Audiovisual Media Services Directive.

EU-wide online shopping

Commission proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market 

Car purchase within the EU

You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?

Travelling to the EURO 2016

Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.

UEFA EURO 2016

The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.

Sozialministerium
VKI
EU
ECC