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Beware of counterfeit goods

The internet is full of promising offers. Onlineshops outdo each other with cheap prices and discount campaigns. It can be hard to distinguish which trader is trustworthy and which is not. Our ECC-Net has some tips on how you can avoid traps and fakes.

The EU in 2016

20.03.2017 / Annual reports about the EU and RAPEX

Timeshare on Gran Canaria

Holidays, finally! Walking on the beach, relaxing and enjoying the good life. Suddenly, someone approaches you with an offer. ECC Austria advises to be very careful.

Travelling with pets

Whether you get your new dog from the neigbouring country or don't want to leave your cat alone: There are many reasons to travel with pets. To manage this as smoothly as possible, some things should be considered. The ECC has an overview for you.

Strict rules for Airbnb

Spring 2017 will bring many changes for Airbnb and similar platforms. Several cities passed new laws to further regulate the private rental of accommodations.

Geoblocking

Shopping on a website with a foreign domain is often impossible as companies restrict the access for consumers.

Air rescue

In dicey situations, minutes can decide over life and death of a patient. Especially then, helicopter operations are an important part of emergency services.

Fireworks on New Year's Eve

The beginning of a new year is seldom silent. 2017 will also be welcomed before the loud noise of a bright and colorful night sky.

End of roaming charges in 2017

Beginning on 15 June 2017, travellers, Erasmus students and commuters will no longer have to pay roaming charges within the EU. The ECC has a summary of the information.

Online shopping: Unjustified barriers in the EU

ECC-Net report finds EU shoppers still face unjustified discrimination due to nationality and place of residence. Some traders use business practices such as geo-blocking to create artificial barriers and restrict consumers’ access to services.

Error fares

170 Euro for a flight to Mumbai - sounds good? Deals like that are called error fares. Before you take it, you should know about possible consequences. The ECC has all important information for you.

Amazon: Beware of fake shops

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

Dating services: New happiness or big trouble?

When it gets colder outside and you make yourself comfortable at home, the wish for a partner might become especially great. Thanks to the vast number of online portals, you can start the search for love right from your couch. Unfortunately, there are some black sheep among the providers. The ECC has the most important tips for you.  

State-approved arbitration bodies

In Austria, one general and seven sector-specific arbitration bodies are notified. A list of all contact details is provided below.

Sozialministerium
VKI
EU
ECC