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What is ICO?

21.02.2018 / Risky trend crypto currency

The new package travel law

On 1. July 2018, the new package travel law (PRG) came into force in Austria. It brought a lot of new rules, designed for the digital age and its new ways of travel booking. The aim to strengthen and modernise the protection for travellers brings more complexity.

False loans

30.01.2018 / Problems with Exilium Finanz

🚌Long-distance coach - your rights

The Bus Passengers Rights Regulation of the EU protects consumers travelling long distances by bus since 2013. Find out more about your options in case of delays, cancellations or accidents.

Downloading music and videos

Downloading songs and movies is very popular. But consumers are often unsure whether it is legal or not.

Terror and natural disasters

Currently, frightened consumers turn to the ECC, because they planned a trip and are unsure whether or not it is secure. On behalf of the Ministry (BMASK), we provide free advice on "Danger at destination". Many consumers want to know if they can withdraw from the journey free of charge.

Modernisation of rail passenger rights

The European Commission is updating the European rules on rail passenger rights to better protect train travellers in case of delays, cancellations or discrimination.

Hurricane Maria

19.09.2017 / Puerto Rico, DomRep and Virgin Islands endangered

Verdict against Parship is final

https://www.arbeiterkammer.at/ueberuns/datenundfakten/Beratungserfolge/konsumentenschutz/Online-Datingboersen.html18.09.2017 / What consumers can do now

Defects at destination

ECC Austria knows how to deal with travel deficiencies and which rights consumers have.

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