Zum Inhalt

DE | EN

europakonsument_at

EU-wide online shopping

Commission proposes new e-commerce rules to help consumers and companies reap full benefit of Single Market 

Car purchase within the EU

You want to buy a new car and found a great offer online? The seller is in Germany and you are not sure whether this is a good idea?

Travelling to the EURO 2016

Many roads lead to France - whether you travel fast by plane, relaxed by train or individually by car.

UEFA EURO 2016

The major football event has started and Austria is part of it. Fans have every reason to be excited: For the first time ever, the national team qualified for the European championship. A huge success and a very good reason to travel to the EURO in France in June.

EU Parliament: Passenger name record and data protection

The European Parliament today, Thursday, decided in favor of the controversial Passenger Name Record (PNR) Directive. At the same time, the data protection reform was enacted, with which the diverse regulations of the Member States should become unified standards.

Your rights as an EU citizen

Citizens of an EU Member State are automatically so called Union citizens as well. What does that mean? A current survey shows that many consumers know about this fact and also some of the attached rights - but not much of the details.

EU-wide Alternative Dispute Resolution since 2016

Out-of-court solution for consumers and traders of the EU is available since 2016. Consumers have the option to initiate an arbitration process online via the ODR platform operated by the European Commission.

European Professional Card

Within the EU, everything is moving - goods, services, people. At the same time, the trend in the world of work is moving towards more mobility. Many look for jobs not only in their own country, but want to make experiences abroad. 

Consultation about Geoblocking

21.12.2015 / Reminder: Your opinion about geographically-based restrictions in online shopping and traditional trade

Air Passenger Rights: Many obstacles for consumers

The number of people travelling by air keeps increasing. That is why air passenger rights are one of the most important consumer rights within the EU. However, since the beginning of 2015, European Consumer Centres received more than 4000 complaints from consumers across Europe who had difficulties receiving compensation in case of delayed or cancelled flights.

Crisis, war, terrorism

Not a day passes without reports about attacks, plane crashes, hijacks, hostage-taking or bombings. Up until now, those almost always regarded the many, but far off crisis hot spots in Asia or Africa, but with the attacks in Paris, the events reached the heart of Europe. In Brussels, the highest terror alert level was raised, the US declared a global travel warning and suddenly border fences are broadly discussed. In this, to say the least, unsettled situation, it becomes hard to look forward to a holiday trip.

Sozialministerium
VKI
EU
ECC