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Help abroad

30.04.2018 / New rules for EU citizens

Streaming across borders

Since 1. April 2018, a new regulation of the EU regarding "cross-border portability of online content services" is in force. It enables consumers to use their subscriptions for movies, music or sport streaming services abroad like at home.

EU: Price comparison of parcel delivery services

Whenever a parcel has to be sent cross-border, the price for its delivery would increase significantly - regardless of the actual distance. Many Europeans therefore avoid shopping in another country. The EU wants to change that and created new rules for parcel delivery services.

What is ICO?

21.02.2018 / Risky trend crypto currency

Driving bans in Italy

Who drives in Italy with his car should be aware of driving bans in the city centres. Driving in a so called "zona a traffico limitato" without a special permit is expensive.

Ticket to happiness?

Experiencing the favourite singer live, travelling to a musical in London or Hamburg, being at a soccer game with Messi - fulfilling such dreams is often only a mouse click away. There are many ticket shops in the web, but how can you avoid overpricing or fraud?

Living in France

ECCs Germany and France published a common brochure for students living abroad in either country in German and French languages.

Comparison websites are often misleading

While it becomes more and more common to book hotels and flights online, consumers are encountering a growing number of problems with online travel services. These services are now among the most frequent consumer complaints according to the European Consumer Centres.

Beware of counterfeit goods

The internet is full of promising offers. Onlineshops outdo each other with cheap prices and discount campaigns. It can be hard to distinguish which trader is trustworthy and which is not. Our ECC-Net has some tips on how you can avoid traps and fakes.

Strict rules for Airbnb

Spring 2017 will bring many changes for Airbnb and similar platforms. Several cities passed new laws to further regulate the private rental of accommodations.

Geoblocking

Shopping on a website with a foreign domain is often impossible as companies restrict the access for consumers.

Air rescue

In dicey situations, minutes can decide over life and death of a patient. Especially then, helicopter operations are an important part of emergency services.

Fireworks on New Year's Eve

The beginning of a new year is seldom silent. 2017 will also be welcomed before the loud noise of a bright and colorful night sky.

Online shopping: Unjustified barriers in the EU

ECC-Net report finds EU shoppers still face unjustified discrimination due to nationality and place of residence. Some traders use business practices such as geo-blocking to create artificial barriers and restrict consumers’ access to services.

Error fares

170 Euro for a flight to Mumbai - sounds good? Deals like that are called error fares. Before you take it, you should know about possible consequences. The ECC has all important information for you.

Amazon: Beware of fake shops

The risks of shopping online are widely known. However, if I order something from a well established website like Amazon, nothing can happen, right..? Unfortunately, wrong.

Cross-border switching of bank accounts

A million little things have to be considered when you move abroad. To open a new bank account is one of them. With a new law, this will become easier in September.

Bank account: New law in September

A new law should make it easier for consumers to open a bank account, get information regarding fees and to change to another bank.

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