Consultation about Geoblocking
21.12.2015 / Reminder: Your opinion about geographically-based restrictions in online shopping and traditional trade
Rights & Rules
All articles on the topic
Credit rights: Quick check
13.10.2015 / Important information for consumers
ECJ: No "safe harbor" USA
The European Court of Justice (ECJ) has decided that the USA are no "safe harbor" for personal data of EU citizen. With this ruling, the ECJ has withdrawn a decision of the EU Commission from 2000. It could have far-reaching consequences for internet companies.
Consumer Scoreboard 2015
The Consumer Scoreboard, an annual survey of the EU Commission, shows where consumers see problems within the European Single Market.
European Cyber Security Month
30.09.2015 / EU-wide Campaign
Avoid court with mediation
21.09.2015 / Public consultation by the EU Commission
Data protection reform brings more security
07.09.2015 / Interview with EU Commissioner Jourová
Common European Asylum System
02.09.2015 / Migration: Legislation within the EU
Contract rules for online purchases
27.08.2015 / Last days to comment on questionnaire
TV in the Digital Single Market
25.08.2015 / Commission evaluates Directive
Innovation of European inheritance law
17.08.2015 / Easier cross-border successions
Digital legacy
17.08.2015 / Tipps of ECC Austria
Google and data protection
The subliminal fear of risks regarding their personal data accompanies consumers during their daily online businesses. Internet services like Google and several social networks have brought simplification for our everyday life and therefore giving up on them is hard. The question is: what can you do to reach the highest possible level of security and privacy?
Google: New privacy settings
14.08.2015 / More control over personal data
Surveys
Your opinion is wanted!
Agency for passenger rights
The Austrian Federal Ministry for transport, innovation and technology (bmvit) provides a new service.
Well informed on European streets
22.07.2015 / New app by ECC Germany
Online purchases of digital content and tangible goods
20.07.2015 / Survey of the EU Commission
EU logo: Safer online purchase of medicine
03.07.2015 / Label for professional online pharmacies
Agreement on roaming and net neutrality
Less costs and more freedom in the European single market
Roaming will be abolished in 2017
01.07.2015 / EU reaches internal agreement
Passing customs without troubles
15.06.2015 / New app by ministry of finance
H "APP" Y in Europe
11.06.2015 / Travel App as ideal travel compagnion
European Consumer Centres 2005-2015
Ten years at the service for European consumers
10 years European Consumer Centers
02.06.2015 / ECC-Net celebrates anniversary
Better application of EU guarantees in online shopping of electronics
Results of website screening presented
Campaign regarding consumer credits
01.06.2015 / EU informs young citizens about their rights
Information regarding the Digital Single Market
Publications of the European Commission
Examination of e-commerce sector
11.05.2015 / EU Commission launches inquiry
Help abroad: Equal treatment for EU citizens
A new EU Directive regulates that EU citizens in emergency situations can make use of consular protection worldwide. Even if their home country is not represented at their destination, they are entitled to equal treatment by diplomatic or consular authorities of other EU Member States.
New course by Consumer Champion
14.04.2015 / Becoming an expert on telecommunications
Dangerous products 2014
23.03.2015 / RAPEX, the European Rapid Alert System for dangerous non-food products, has published its annual report.
Legal and commercial guarantee
The Network of European Consumer Centres (ECC-Net) is often contacted by consumers who purchased a defected product. Many of them don't know who they can contact or what they are entitled to. A study now shows that the traders themselves, consciously or unconsciously, contribute to that uncertainty.
Bad testimony for second hand car market
An EU-wide market study points out weaknesses and problems.
Consumers within the EU
09.03.2015 / Brochure about European consumer policy
New 20 Euro Banknote
02.03.2015 / Europa Series continues
General Report EU 2014
25.02.2015 / Last year's activities of the European Union
European Inter-school Competition 2015
24.02.2015 / Consumer Classroom launches third annual competition
European court proceedings
29.01.2015 / Simple tool for German speaking consumers
Self-import of new cars from within the EU
Regrettably this article is only available in German.
Self-import of used cars from within the EU
Regrettably this article is only available in German.
Shopping for brands when travelling
ECC Austria explains what consumers should keep in mind when a trader walks by at the beach.
Consumer Champion
Professionals and organisations which are interested in European consumer topics and seek education in this area are given a new possibility: Consumer Champion.
New EU Commission in office
After approval for the candidates of Commission President Jean-Claude Juncker from the European Parliament, the Commission was able to assume office on 1. November 2014. Some structural changes were set, which also affects consumer policies.
